If you are requesting a refund please read our Terms and Conditions in the link above. If you would still like to make a refund request please complete the form below and submit for approval.
NameE-mailBooking NumberDate your made your bookingReservation Start DateReservation End DateBooking Site Used for BookingReason for CancellationCancellation additional informationCancellation-proof documentation
We are
committed to protecting your privacy and ensuring that your personal
information is handled in a safe and responsible manner.
This
Privacy Policy outlines how we collect, use, disclose, and safeguard your
information when you visit our website.
Information
We Collect:
We collect
personal information that you voluntarily provide to us when you make a
reservation, sign up for our newsletter, or contact us with a question or
concern.
This
information may include:
Your
name, email address, phone number, and mailing address.
Details
of your booking such as the dates of your stay and any preferences you
communicate to us.
We also
collect non-personal information about your browsing behavior, such as the
pages you visited and the time spent on our site, through cookies and similar
technology.
Use of
Your Information:
We use your
information for the following purposes:
To
process your reservations and provide the services you request.
To
improve our website and the range of services and facilities we provide.
To
communicate with you about your reservation or respond to your inquiries.
To
send you promotional materials, if you have opted-in to receive them.
Sharing
Your Information:
We do not
sell, trade, or otherwise transfer your personally identifiable information to
outside parties except to provide products or services you have requested.
This does
not include trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to
keep this information confidential.
Data
Security:
We
implement a variety of security measures to maintain the safety of your
personal information when you place an order or enter, submit, or access your
personal information. These measures
include SSL protocol to encrypt data during transmission.
Third-Party
Links:
Occasionally,
at our discretion, we may include or offer third-party products or services on
our website. These
third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or
liability for the content and activities of these linked sites.
Your
Consent:
By using
our site, you consent to our website's privacy policy.
Changes
to Our Privacy Policy:
We may
update this privacy policy periodically to reflect changes to our practices or
for other operational, legal, or regulatory reasons. The effective date at the top of this policy
will be updated accordingly.
Contact
Us:
If you have
any questions regarding this privacy policy, you may contact us using the email
below: